Sharpening Written Communication Skills in Hotel Management
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To begin with, In the hospitality industry, written communication plays a vital role in ensuring seamless operations, providing excellent customer service and maintaining a professional image. The Hotel manager and staff should thrive on strong written communication skills so as to convey messages, acknowledge the queries and resolution of the issues in a more efficient manner. Importance of Written Communication skills in Hotel Management There are umpteen reasons that justify the pertinence of written communication skills in hotel management that are discussed as follows: 1. Clear Communication- Written communication emphasizes on the clear and logical understanding of messages and it helps to avoid misunderstandings and miscommunication. 2. Professional Image – Well written documents, emails and reports showcase the professionalism and attention to each and eve...